the process communication model

Why The Process Communication Model® matters

leadership pcm peace power purpose self-awareness self-development Sep 21, 2021

“Instead of constantly adapting to change, why not change to be adaptive?”

Fred Emery, Psychologist (1925–1997)

I love this quote because this refers to the notion of leaders adapting their internal world, rather than trying to change the external world around them. One thing is for sure, the external world is constantly changing. So instead of trying to control it to make it into what we want it to be, wouldn’t it be easier to adjust ourselves?

This article is about why Leaders need to consider working on their adaptability to access the best in themselves and bring out the best in their teams. The Process Communication Model brings answers to this.

Different minds, different needs to adjust to

We are hard-wired to resist change. Our reptilian brain sees change as a threat and will bring. We all have our preferences in how we communicate and how we like to be motivated.

Different people will be motivated by different things like:
· Being recognised for our work
· Doing something fun
· Doing something which feels good
· Being valued for our opinions
· If we are recognised ad the best at something
· Being recognised for how we manage our time

As a Leaders, do you know what truly motivated you and your preferred communication
style? How does this impact your team? How can you meet everyone’s needs all at once?
What time are you creating to understand individuals’ needs in your team? How can you
identify when and how to adapt to them and when and how they should adapt to you?

A quiet mind fuels our capacity to adapt our communication 

The quality of our mental health is linked to our capacity to adjust to others or situations
around us. Adapting to others takes energy, so if we are energised and feeling good this
comes more easily to us, however, when we are under pressure or running out of steam, we
can find ourselves being fixated in our own preferences which can sometimes clash with
others’ and not result in the outcome we would like. This results in miscommunication or
Have you ever been in a conversation when you are both speaking English and yet you fail to
understand each other?


To get out of this loop, one of you needs to seek to understand the other person’s perceptive
and adapt to their communication style. The question is, who is responsible for this?

A need for co-responsibility for a productive adjustment 

As Leaders, we can adjust how we communicate to make others more comfortable with
change. I speak to Leaders who feel they are fully responsible for motivating their teams.
Others think it’s about hiring self-starters. Like everything in life, isn’t it a bit of both?

By better understanding ourselves we can understand our needs and build enough confidence to express them for a more effective collaboration.

 The Process Communication Model® offers answers

Created by Dr. Taibi Kahler, Ph.D., The Process Communication Model® (PCM), is the world’s premier tool based on human behaviour. Based on a scientific, award-winning clinical discovery, it enables the user of PCM to understand how and why people communicate.

The Process Communication Model is highly effective across a multitude of industries. It has been used by NASA, presidential campaigns, and by Fortune 500 companies. It helps people strengthen their abilities for adaptive communication.

50 countries, in 22 languages, and has been taught to more than ONE MILLION PEOPLE.

PCM slider logos

 The Process Communication Model® will help you to

  • Identify your own unique personality structure
  • Understand the impact of life events on motivations
  • Spot predictable patterns of distress
  • Uniquely Adapt your communication with different people to drive results

This is the only model able to predict human behaviour. This is why Nasa used it to select
and train Space Shuttle astronauts. It was adapted the support Leaders in better understanding
their own behaviour so they can better adapt to their teams.

Call To Action

 Discover Your PCM Profile 

By learning to adapt to our own needs, we will have more energy to adapt to others. If you
are interested in taking a PCM questionnaire to understand your personality structure or your
team’s, get in touch here. 

Lauren Cartigny is an ICF certified professional coach in individual, leadership, team, and organisational coaching, and the founder of The Self-Science Lab Ltd, a community of conscious professionals on a self-discovery journey to transform the quality of their work and home lives. 

Article Published on Lauren Cartigny's LinkedIn Profile on the 21 Sep 2021


Try Us For Free

Invest 60mins A Week In Yourself

 Weekly on Tuesdays 12.00-13.00pm on Zoom


Monthly Self-Discovery Course

Our goal is to give you the motivation to help you set aside 60mins a week to invest in yourself! Growth and transformation only happens with consistent incremental effort, and we are here to support you through it.

Uncover your subconscious tendencies getting in the way of reducing stress, improving relationships and reaching your career and life goals. 

 Who Is This for? 

For Professionals Under High Pressures

Find out more

Get To Know Us Better

Stay In Touch with Our Newsletter 

Stay connected. Step into your power. Access to free resources, motivation, and guided activities delivered to your inbox every month to start your inner work:  

Privacy Policy

We respect your privacy and you will only receive information from us once a month.