Connect To The Best In Everyone with PCM

Build better relationships with yourself, your team and your organisation 

Portrait of Dr. Taibi Kahler, a smiling middle-aged man with gray hair, in a professional ID card with his name and title, 'Clinical Psychologist'.

PCM launched in the late 1970s, when Dr. Kahler applied striking insights from his personality research to help NASA. He had been asked by the space agency’s lead psychiatrist to assist in selecting the best astronauts for missions – and the selection proved successful. In 1982, Dr. Kahler validated the Personality Pattern Inventory and created the Process Communication Model®. Ever since, he has stayed true to his vision: do not box people in, but recognize, celebrate, and leverage their differences.

PCM is the brainchild of American clinical psychologist Taibi Kahler, PhD. As a researcher of transactional analysis, he uncovered patterns of distress behaviour that all humans possess and identified conditions that individuals need to thrive.

Along the way, Dr. Kahler also identified six personality traits that we all have within us and can connect to. Understanding these types lets us predict our own and others’ behaviours, prevent disengagement or distrust, and boost changes for the better.

Discover PCM

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The Process Communication Model®  

The Process Communication Model®  used by over 1.4 million people so far and renowned brands, such as NASA, BMW, Pixar, l'Oréal, IKEA, Coca-Cola, educational and governmental institutions.

PCM is used to empower Leadership, Recruitment, Sales and Marketing teams with personality profiling for stress management and adaptive communication by building self-awareness of personality types, psychological needs and predictable stress responses.

The Process Communication Model® is an award-winning tool for decoding human interaction, developed by clinical psychologist, Dr. Taibi Kahler.

Practicing PCM, enables us to recognise each other's different personalities and needs to adapt and connect to the best in everyone to drive better relationships, results and improve well-being. 

Companies who use PCM

A collage of various company logos including Apple, American Express, NASA, Bic, BMW, BNP Paribas, Bouygues, Centrale Paris, Coca-Cola, Danone, Decathlon, HP, IBM, L'Oréal, Microsoft, Bayer, Novartis, Orange, Oxford University Press, PSA Peugeot Citroën, Sanofi Pasteur, Société Générale, Sun Microsystems.

Discover The 6 Personality Traits we all have within us

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Thinker Trait

"People with a lot of Thinker energy are
responsible and logical."

They look for facts and data.

A cartoon illustration of a person wearing a dark blue cap, navy jacket, and yellow running shoes, running with one arm raised and the other hand on their chest.

Rebel Trait

"People with a lot of Rebel energy are spontaneous and creative."

They bring energy and like to try something new.

A person dressed in business attire, holding a clipboard and standing in front of a large computer monitor.

Persister Trait

"People with a lot of Persister energy are dedicated and attentive."

They need to be respected for their conviction.

Digital illustration of a woman with blue hair sitting on a dark blue couch, holding a smaller green and pink creature in her hands, with a neutral background.

Dreamer Trait

"People with a lot of Imaginer energy are imaginative and calm."

They need to take their time to reflect and to ponder concepts.

An animated illustration of a man and a woman, both sitting at a desk or table, smiling and engaging with a laptop computer.

Harmoniser Trait

“People with a lot of Harmoniser energy are warm and compassionate." 

They want you to feel good and they need to be appreciated for who they are.

A person wearing a blue uniform washing a car with a yellow sponge and soap.

Promoter Trait

"People with a lot of Promoter energy are direct and charming."

They always find a way to make things happen.

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